Services and Contact

Front Desk

Here you can find the right contact person for all of your questions or queries, about our company, our assortment, your order or our online shop.

Phone: +49 (0)30 2000 88 400

Sponsoring requests:
Zalando is aware of social responsibility of companies and defines this as an important part of corporate activity. Surely many projects deserve to be supported. With this in mind, we focus on selected organizations and projects to encourage and support them. For this reason, we ask for your understanding that we can not perceive sponsorship and cooperation requests.

Notifications of major holdings (Sec. 33, 38, 39 WpHG):
Please send messages via fax to: +49 (0)30 2000889349
To accelerate the process, we kindly ask you to send an electronic copy to adhoc@zalando.de.
Customer Care

Do you have any questions about your order or about our website? Please do not hesitate to contact our Customer Care team.

Our Newsletters

Your contact persons

Corporate Communications

Here you will find contacts for trade and business press. If you have any questions about our company please contact the Corporate Communications department.

Press Office:
Mail: press@zalando.com
Twitter: zalando_press

Vice President Communications

Rene Gribnitz VP Communications — **René Gribnitz**
press@zalando.com

Head of Media Relations

International Team

DACH

Linda Huebner Corporate Communications — **Linda Huebner**
Spokesperson DACH | Financial
linda.huebner@zalando.de
Phone: +49 (0)152 21817372

Zalando SE Julia Zweigle - Corporate Communications — **Julia Zweigle**
Spokesperson DACH
julia.zweigle@zalando.de
Phone: +49 (0)152 21550192

Zalando SE Alexander Styles - Corporate Communications — **Alexander Styles**
Spokesperson DACH | Financial
alexander.styles@zalando.de
Phone: +49 (0)152 22715810

Barbara Debowska - Corporate Communications — **Barbara Debowska**
Spokesperson DACH, Poland, Czech Republic
barbara.debowska@zalando.de
Phone: +49 (0)162 1039645

FRANCE, DENMARK, FINLAND

Anne Vibe Hansen - Corporate Communications — **Anne Vibe Hansen**
Spokesperson France, Denmark, Finland
anne.vibe.hansen@zalando.dk
Phone: +49 (0)172 4027160

BENELUX, SPAIN, ITALY

press@zalando.com

SWEDEN, NORWAY, UK, IRELAND

Zalando SE Nathalie Faeltloev - Corporate Communications — **Nathalie Fältlöv**
Spokesperson Sweden, Norway, UK, Ireland
nathalie.faeltloev@zalando.de
Phone: +49 (0)152 04359092

PUBLIC AFFAIRS

Zalando SE Aurélie Caulier - Public Affairs — **Aurélie Caulier**
Senior Manager Public Affairs EU
aurelie.caulier@zalando.de

Zalando SE Daria Braeuniger - Public Affairs — **Darija H. Bräuniger**
Senior Manager Public Affairs DE
darija.braeuniger@zalando.de

Investor Relations

The team members of Investor Relations are happy to answer all questions related to Zalando shares and other capital market related questions. We trust you will understand that Investor Relations can only reply to these themes.

Mail: investor.relations@zalando.de

Patrick Kofler Investor Relations — **Patrick Kofler**
Teamlead Investor Relations
Phone: +49 (0)30 20968 1584

Nils Pöppinghaus Investor Relations — **Nils Pöppinghaus**
Manager Investor Relations

Dorothee Schulz Investor Relations — **Dorothee Schultz**
Jr. Manager Investor Relations

Jan Edelmann
Manager Investor Relations

Fashion PR

Here you will find contacts for fashion and lifestyle press. If you have questions about our campaigns please contact our Fashion PR department.

Fashion PR:
Phone: +49 (0)30 2000 88-585
Mail: press@zalando.com
Twitter: @zalando