Services and Contact
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Front Desk
Here you can find the right contact person for all of your questions or queries, about our company, our assortment, your order or our online shop.
Phone: +49 (0)30 2000 88 400
Sponsoring requests:
Zalando is aware of social responsibility of companies and defines this as an important part of corporate activity. Surely many projects deserve to be supported. With this in mind, we focus on selected organizations and projects to encourage and support them. For this reason, we ask for your understanding that we can not perceive sponsorship and cooperation requests.
Notifications of major holdings (Sec. 33, 38, 39 WpHG):
Please send messages via fax to: +49 (0)30 2000889349
To accelerate the process, we kindly ask you to send an electronic copy to adhoc@zalando.de. -
Customer Care
Do you have any questions about your order or about our website? Please do not hesitate to contact our Customer Care team.
Our Newsletters
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Newsletter
Whether you’re interested in corporate, fashion or financial topics – choose your personal newsletter to get the latest exciting stories and background information from the world of Zalando.
Your contact persons
Corporate Communications
Here you will find contacts for trade and business press. If you have any questions about our company please contact the Corporate Communications department.
Press Office:
Mail: press@zalando.com
Twitter: zalando_press
Vice President Communications
René Gribnitz
press@zalando.com
Head of Media Relations
Susann Remke
press@zalando.com
International Team
DACH
Linda Huebner
Spokesperson DACH
linda.huebner@zalando.de
Phone: +49 (0)152 21817372
Julia Zweigle
Spokesperson DACH
julia.zweigle@zalando.de
Phone: +49 (0)152 21550192
Alexander Styles
Spokesperson DACH | Financial
alexander.styles@zalando.de
Phone: +49 152 2271 5810
Barbara Debowska
Spokesperson DACH, Poland, Czech Republic
barbara.debowska@zalando.de
Phone: +49 (0)162 1039645
BENELUX, SPAIN
Monica Franz
Spokesperson Benelux, Spain
monica.franz@zalando.nl
Phone: +40 (0)152 38843157
FRANCE, DENMARK, FINLAND
Anne Vibe Hansen
Spokesperson France, Denmark, Finland
anne.vibe.hansen@zalando.dk
Phone: +49 (0)172 4027160
ITALY
Benedetta Maria Bellini
Spokesperson Italy
benedetta.maria.bellini@zalando.de
Phone: +49 (0) 152 52461039
SWEDEN, NORWAY, UK, IRELAND
Nathalie Fältlöv
Spokesperson Sweden, Norway, UK, Ireland
nathalie.faeltloev@zalando.de
Phone: +49 (0)152 04359092
Investor Relations
The team members of Investor Relations are happy to answer all questions related to Zalando shares and other capital market related questions. We trust you will understand that Investor Relations can only reply to these themes.
Patrick Kofler
Teamlead Investor Relations
Phone: +49 (0)30 20968 1584
investor.relations@zalando.de
Nils Pöppinghaus
Manager Investor Relations
investor.relations@zalando.de
Dorothee Schultz
Jr. Investor Relations Managerin
investor.relations@zalando.de
Christoph Rump
Sr. Manager Investor Relations
investor.relations@zalando.de
Fashion PR
Here you will find contacts for fashion and lifestyle press. If you have questions about our campaigns please contact our Fashion PR department.
Fashion PR:
Phone: +49 (0)30 2000 88-585
Mail: press@zalando.com
Twitter: @zalando
GERMANY
Jana Baechle
PR & Influencer Lead
jana.baechle@zalando.de
GERMANY
Katharina Fronius
PR & Influencer Manager
katharina.fronius@zalando.de
POLAND, CZECH REPUBLIC
Andrzej Maliszewski
PR, Communications & Social Media Manager
andrzej.maliszewski@zalando.pl
BELGIUM, LUXEMBOURG
Sarah van den Eertwegh
PR & Communications Manager
sarah.van.den.eertwegh@zalando.de
NORWAY
Jannike Eidsa
PR & Communications Manager
jannike@zalando.no
FINLAND
Laura Kannela
PR & Communications Manager
laura.kannela@zalando.de
ITALY
Amanda Valle
PR, Communications & Social Media Manager
amanda.valle@zalando.de
FRANCE
Suzanne Reichenbach
PR & Communications Manager
suzanne.reichenbach@zalando.de
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Distribution List for Editors
Please fill out this form to receive the latest press releases and information about Zalando by email.
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Report a Security Issue
If you are reporting a security issue with your Zalando account, please do not use this form and instead contact our customer support.