Services and Contact

Customer Care

Do you have any questions about your order or about our website? Please do not hesitate to contact our Customer Care team.
Front Desk

Here you can find the right contact person for all of your questions or queries, about our company, our assortment or our online shop.

Phone: +49 (0)30 2000 88 400

Sponsoring requests:
Zalando is aware of social responsibility of companies and defines this as an important part of corporate activity. Surely many projects deserve to be supported. With this in mind, we focus on selected organizations and projects to encourage and support them. For this reason, we ask for your understanding that we can not perceive sponsorship and cooperation requests.

Notifications of major holdings (Sec. 33, 38, 39 WpHG):
Please send messages via fax to: +49 (0)30 2000889349
To accelerate the process, we kindly ask you to send an electronic copy to adhoc@zalando.de.

Our Newsletters

Newsletter

Whether you’re interested in corporate, fashion or financial topics – choose your personal newsletter to get the latest exciting stories and background information from the world of Zalando.

Choose Newsletter*

Fashion

Financials

Convenience

Technology

Company

Marketing

Corporate Responsibility

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E-Mail

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„I would like to receive the Zalando Corporate Newsletter for regular information about updates via email. To unsubscribe at any time without costs by clicking the cancellation link in the email.“

Your contact persons

Corporate Communications

Here you will find contacts for trade and business press. If you have any questions about our company please contact the Corporate Communications department.

Press Office:
Mail: press@zalando.com
Twitter: zalando_press

Vice President Communications

Rene Gribnitz VP Communications — **René Gribnitz**
press@zalando.com

Director of Media Relations

Susann Remke Head of Media Relations — **Susann Remke**
press@zalando.com

International Team

DACH

Zalando SE Nadine Vazhayil Corporate Communicatons — **Nadine Vazhayil**
Spokesperson DACH
nadine.vazhayil@zalando.de

Zalando SE Julia Zweigle - Corporate Communications — **Julia Zweigle**
Spokesperson DACH
(Parental leave)

Zalando SE Catherine Westphal Corporate Communications — **Catherine Westphal**
Spokesperson DACH
catherine.westphal@zalando.de

FRANCE, DENMARK, FINLAND

Anne Vibe Hansen - Corporate Communications — **Anne Vibe Hansen**
Spokesperson France, Denmark, Finland
anne.vibe.hansen@zalando.dk

ITALY

BENELUX

Zalando SE Sarah Thomas Corporate Communications — **Sarah Thomas**
Spokesperson Benelux
sarah.thomas@zalando.de

SWEDEN, NORWAY, POLAND, CZECH REPUBLIC

Zalando SE Nathalie Faeltloev - Corporate Communications — **Nathalie Fältlöv**
Spokesperson Sweden, Norway, Poland, Czech Republic
nathalie.faeltloev@zalando.de

SPAIN, UK, IRELAND

Zalando SE Juan Casero Corporate Communications — **Juan Casero**
Spokesperson Spain, UK, Ireland
juan.casero@zalando.de

PUBLIC AFFAIRS

Zalando SE Aurélie Caulier - Public Affairs — **Aurélie Caulier**
Senior Manager Public Affairs EU
aurelie.caulier@zalando.de

Investor Relations

The team members of Investor Relations are happy to answer all questions related to Zalando shares and other capital market related questions. We trust you will understand that Investor Relations can only reply to these themes.

Mail: investor.relations@zalando.de

Zalando SE Patrick Kofler Investor Relations — **Patrick Kofler**
Head of Investor Relations
Phone: +49 (0)30 20968 1584

Nils Pöppinghaus Investor Relations — **Nils Pöppinghaus**
Senior Manager Investor Relations

Dorothee Schulz Investor Relations | ESG — **Dorothee Schultz**
Jr. Manager Investor Relations | ESG

Zalando SE Jan Edelmann Investor Relations — **Jan Edelmann**
Manager Investor Relations

Fashion PR

Here you will find contacts for fashion and lifestyle press. If you have questions about our campaigns please contact our Fashion PR department.

Fashion PR:
Phone: +49 (0)30 2000 88-585
Mail: press@zalando.com
Twitter: @zalando