Services and Contact

  • Customer Care

    Do you have any questions about your order or about our website? Please do not hesitate to contact our Customer Care team.

  • Front Desk

    Here you can find the right contact person for all of your questions or queries, about our company, our assortment or our online shop.


    Phone: +49 (0)30 2000 88 400


    Sponsoring requests:
    Zalando is aware of social responsibility of companies and defines this as an important part of corporate activity. Surely many projects deserve to be supported. With this in mind, we focus on selected organizations and projects to encourage and support them. For this reason, we ask for your understanding that we can not perceive sponsorship and cooperation requests.


    Notifications of major holdings (Sec. 33, 38, 39 WpHG):
    Please send messages via fax to: +49 (0)30 2000889349
    To accelerate the process, we kindly ask you to send an electronic copy to adhoc@zalando.de.

Our Newsletters

  • Newsletter

    Whether you’re interested in corporate, fashion or financial topics – choose your personal newsletter to get the latest exciting stories and background information from the world of Zalando.

    Choose Newsletter*
    Choose Market*

    * Required field

    „I would like to receive the Zalando Corporate Newsletter for regular information about updates via email. To unsubscribe at any time without costs by clicking the cancellation link in the email.“

Your contact persons

Corporate Communications

Here you will find contacts for trade and business press. If you have any questions about our company please contact the Corporate Communications department. 

Press Office:
Mail: press@zalando.com
Twitter: zalando_press

Vice President Communications

Rene Gribnitz VP Communications
René Gribnitz
press@zalando.com

Head of Media Relations

Susann Remke Head of Media Relations
Susann Remke
press@zalando.com

International Team

DACH

Linda Huebner Corporate Communications
Linda Huebner
Spokesperson DACH | Financial
linda.huebner@zalando.de
Phone: +49 (0)152 21817372
Zalando SE Julia Zweigle - Corporate Communications
Julia Zweigle
Spokesperson DACH
julia.zweigle@zalando.de
Phone: +49 (0)152 21550192
Catherine Westphal
Spokesperson DACH
catherine.westphal@zalando.de
Phone: +49 (0)151 28806207
Zalando SE Nadine Vazhayil Corporate Communicatons
Nadine Vazhayil
Spokesperson DACH
nadine.vazhayil@zalando.de
Phone: +49 (0)175 7692254
Barbara Debowska - Corporate Communications
Barbara Debowska
Spokesperson DACH, Poland, Czech Republic
barbara.debowska@zalando.de
Phone: +49 (0)162 1039645

FRANCE, DENMARK, FINLAND

Anne Vibe Hansen - Corporate Communications
Anne Vibe Hansen
Spokesperson France, Denmark, Finland
anne.vibe.hansen@zalando.dk
Phone: +49 (0)172 4027160

BENELUX, SPAIN, ITALY

SWEDEN, NORWAY, UK, IRELAND

Zalando SE Nathalie Faeltloev - Corporate Communications
Nathalie Fältlöv
Spokesperson Sweden, Norway, UK, Ireland
nathalie.faeltloev@zalando.de
Phone: +49 (0)152 04359092

PUBLIC AFFAIRS

Zalando SE Daniel Enke - Public Affairs
Daniel Enke
Head of Public Affairs
daniel.enke@zalando.de
Zalando SE Bernd Rakers - Public Affairs
Bernd Rakers
Senior Manager Public Affairs EU
bernd.rakers@zalando.de
Zalando SE Aurélie Caulier - Public Affairs
Aurélie Caulier
Senior Manager Public Affairs EU
aurelie.caulier@zalando.de
 
Zalando SE Daria Braeuniger - Public Affairs
Darija H. Bräuniger
Senior Manager Public Affairs DE
darija.braeuniger@zalando.de

Investor Relations

The team members of Investor Relations are happy to answer all questions related to Zalando shares and other capital market related questions. We trust you will understand that Investor Relations can only reply to these themes.


Mail: investor.relations@zalando.de

Patrick Kofler Investor Relations
Patrick Kofler
Teamlead Investor Relations
Phone: +49 (0)30 20968 1584
Nils Pöppinghaus Investor Relations
Nils Pöppinghaus
Manager Investor Relations
Dorothee Schulz Investor Relations
Dorothee Schultz
Jr. Manager Investor Relations

Jan Edelmann
Manager Investor Relations


Fashion PR

Here you will find contacts for fashion and lifestyle press. If you have questions about our campaigns please contact our Fashion PR department.

Fashion PR:
Phone: +49 (0)30 2000 88-585
Mail: press@zalando.com
Twitter: @zalando

GERMANY

Zalando SE Jana Baechle - Fashion PR
Jana Baechle
PR & Influencer Marketing Lead
jana.baechle@zalando.de

GERMANY

Zalando SE Katharina Fronius - Fashion PR
Katharina Fronius
PR & Influencer Marketing Manager
katharina.fronius@zalando.de

AUSTRIA, SWITZERLAND

Zalando SE Helen Marsch Fashion PR
Helen Marsch
PR & Influencer Marketing Manager
helen@zalando.de

POLAND, CZECH REPUBLIC

Zalando SE Andrzej Maliszewski Fashion PR
Andrzej Maliszewski
PR, Influencer Marketing & Social Media Manager
andrzej.maliszewski@zalando.pl

NETHERLANDS

Zalando SE Xiao Wei Lou Fashion PR
Xiao Wei Lou
PR, Influencer Marketing & Social Media Manager
xiao.wei.lou@zalando.nl

BELGIUM, LUXEMBOURG

Zalando SE Sarah van den Ertwegh - Fashion PR
Sarah van den Eertwegh
PR, Influencer Marketing & Social Media Manager
sarah.van.den.eertwegh@zalando.de

SWEDEN

Zalando SE Stephanie Walravens Fashion PR
Stephanie Walravens
PR, Influencer Marketing & Social Media Manager
stephanie.walravens@zalando.de

DENMARK

Zalando SE Maja Karlsson Fashion PR
Maja Karlsson
PR, Influencer Marketing & Social Media Manager
maja.karlsson@zalando.de

NORWAY

Zalando SE Jannike Eidsa - Fashion PR
Jannike Eidsa
PR, Influencer Marketing & Social Media Manager
jannike@zalando.no

FINLAND

Zalando SE Laura Kannela - Fashion PR
Laura Kannela
PR, Influencer Marketing & Social Media Manager
laura.kannela@zalando.de

SPAIN

Zalando SE Ana Maria Feijoo - Fashion PR
Ana Feijoo
PR & Influencer Marketing Manager
ana.maria.feijoo@zalando.de

UK / IRELAND

Charlie Pates
PR, Influencer Marketing & Social Media Manager
charlie.pates@zalando.de

ITALY

Amanda Valle
PR, Influencer Marketing & Social Media Manager
amanda.valle@zalando.de

FRANCE

Suzanne Reichenbach
PR, Influencer Marketing & Social Media Manager
suzanne.reichenbach@zalando.de