Services and Contact
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Front Desk
Here you can find the right contact person for all of your questions or queries, about our company, our assortment, your order or our online shop.
Phone: +49 (0)30 2000 88 400
Sponsoring requests:
Zalando is aware of social responsibility of companies and defines this as an important part of corporate activity. Surely many projects deserve to be supported. With this in mind, we focus on selected organizations and projects to encourage and support them. For this reason, we ask for your understanding that we can not perceive sponsorship and cooperation requests. -
Customer Care
Do you have any questions about your order or about our website? Please do not hesitate to contact our Customer Care team.
Free Customer Care Helpline
Phone: +44 20 3059 8139
Our newsletters & distribution list
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Newsletter
Whether you’re interested in corporate, fashion or financial topics – choose your personal newsletter to get the latest exciting stories and background information from the world of Zalando.
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Distribution List
Please fill out this form to receive the latest press releases and information about Zalando by email.
Your contact persons
Corporate Communications
Here you will find contacts for trade and business press. If you have any questions about our company please contact the Corporate Communications department.
Press Office:
Phone: +49 (0)30 2096 81 484
Mail: press@zalando.com
Twitter: zalando_press
Vice President Communications
René Gribnitz
rene.gribnitz@zalando.de
International Team
DACH
Nadine Przybilski
Spokesperson DACH
nadine.przybilski@zalando.de
Linda Huebner
Spokesperson DACH
linda.huebner@zalando.de
Katharina Heller
Spokesperson DACH
katharina.heller@zalando.de
Investor Relations
Patrick Kofler
Teamlead Investor Relations
Phone: +49 (0)30 20968 1584
investor.relations@zalando.de
Nils Pöppinghaus
Manager Investor Relations
investor.relations@zalando.de
Vedad Avdagic
Manager Investor Relations
investor.relations@zalando.de
Dorothee Schultz
JR. Investor Relations Managerin
investor.relations@zalando.de
Fashion PR
Here you will find contacts for fashion and lifestyle press. If you have questions about our campaigns please contact our Fashion PR department.
Fashion PR:
Phone: +49 (0)30 2000 88-585
Mail: press@zalando.com
Twitter: @zalando
Corporate Responsibility
Global Head of Brand Comms and PR
Jolanda Smit
jolanda.smit@zalando.de
International Team
DACH
Sinah-Maria Pohlmann
Senior PR & Communications Manager DACH
sinah-maria.pohlmann@zalando.de
Katja Wallisch
Senior PR & Communications Manager AT, CH
katja.wallisch@zalando.de
Helena Humbaraci
PR & Communications Manager DE
helena.humbaraci@zalando.de
ITALY, SPAIN, FRANCE, GB, POLAND
Christian Meister
Senior PR & Communications Manager IT, ES, FR, UK, PL
christian.meister@zalando.de
Natacha Blanchard
PR & Communications Manager FR
natacha.blanchard@zalando.fr
Andrzej Maliszewski
PR & Communications Manager PL
andrzej.maliszewski@zalando.pl
Amanda Valle
PR & Communications Manager IT, ES
amanda.valle@zalando.de
Kam Dhillon
PR & Communications Manager UK
kam.dhillon@zalando.co.uk
Corporate Responsibility
Dennis Hoenig-Ohnsorg
Lead Corporate Responsibility
cr@zalando.de
