Report a vulnerability

Who we are

As Information Security, we are tackling security threats to our valuable assets (e.g., customer and partner data) and the ability of Zalando to operate. Under constantly evolving regulatory requirements, our responsibility to protect customer data, employee data, Zalando's business data, and partners' data extends throughout the entire data lifecycle.

Our mission

As Information Security, our mission is to identify, protect, detect, respond to, and recover from security risks and enable value creation in a secure and privacy-effective manner. We eliminate unnecessary bottlenecks from security, compliance, and privacy and enforce best practices across the Zalando IT landscape (operating efficiently) to support our customers and partner promises, as well as the privacy principles.

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Report a vulnerability

Have you discovered a security vulnerability or would you like to report a security incident?

Please use the link below to submit your vulnerabilities responsibly and help us address this finding.

Report a vulnerability here

Please note that this page is purely intended and used for reporting security vulnerabilities and any other request of any nature such as (order related issues, account issues etc) will not be processed.