Front Desk
Customer Care
Corporate Communications
Fashion PR
Corporate Responsibility
Brand Cooperation

Here you can find the right contact person for all of your questions or queries, about our company, our assortment, your order or our online shop.

+49 (0)30 2000 88 400

Sponsoring requests:
Zalando is aware of social responsibility of companies and defines this as an important part of corporate activity. Surely many projects deserve to be supported. With this in mind, we focus on selected organizations and projects to encourage and support them. For this reason, we ask for your understanding that we can not perceive sponsorship and cooperation requests.

Do you have any questions about your order or about our website? Please do not hesitate to contact our Customer Care team ( )

Free Customer Care helpline:
Phone: +44 20 3059 8139

Here you will find contacts for trade and business press. If you have any questions about our company please contact the Corporate Communications department. 

Press Office:
Phone: +49 (0)30 2096 81 484 
Twitter: zalando_press

Kristin Dolgner – Spokesperson International
Twitter: @kDolgner

Matteo Bovio - Spokesperson UK

Here you will find contacts for fashion and lifestyle press. If you have questions about our campaigns please contact our Fashion PR department. 

Fashion PR:
Phone: +49 (0)30 2000 88-585 
Twitter: @zalando

Christian Meister - Senior PR & Communications Manager IT, ES, UK & PL

Leanna Thomas - PR & Communications Manager UK & PL

Here you will find contacts for corporate responsibilty topics at Zalando.
If you have questions please contact our CR-department.

Dennis Hoenig-Ohnsorg, Lead Corporate Responsibility

If you are interested in a cooperation with Zalando or inclusion in our store, please contact our Brand Management department.


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