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Zalando Delivers Packages with Electric Vehicles

October 23, 2019
Convenience
  • Zalando Plus customers receive packages on the same day with the electric vehicles
  • 24 vehicles are on the road in Hamburg during the three-month test

BERLIN, OCTOBER 23, 2019 // Ordered in the morning, delivered to the front door in the evening by electric car: Zalando, Europe's leading online platform for fashion and lifestyle, is testing the delivery of parcels with electric vehicles in Hamburg. Customers that are members of Zalando Plus loyalty program and opt for faster delivery will receive their ordered items the same or next day by environmentally friendly transport. 

For the test, which is initially limited to three months, Zalando uses the latest generation of electric vehicles powered by green electricity. The climate-friendly fleet consists of four different e-vehicle models from Mercedes, Nissan, Renault and a micro delivery vehicle from the manufacturer ARI Motors. A total of 24 vehicles are in use, which are easily recognizable in the urban area: they carry the Zalando Plus logo and the inscription "Small Footprint. Big Benefit".

For the project, Zalando is working with various logistics partners whose drivers will take over the parcel delivery in the city area. Zalando is responsible for planning and providing the charging infrastructure, enabling the partners to test various models and operational processes for the use of e-mobility over the last mile. 

"Zalando is working on developing sustainable solutions for logistics. The new pilot in Hamburg is another important step along this path and we are delighted to be able to offer customers in Hamburg climate-friendly services. With over 600 charging stations in the city area, the Hanseatic city is an ideal place to test climate-friendly logistics concepts with our logistics partners", Christian Scheffler, Director Zalando Premium Logistics.

Over the next three months, Zalando will deliver several hundred parcels a day between 7 p.m. and 9 p.m. with electric vehicles. Not only Zalando Plus customers benefit from the service: during the pilot Zalando surprises customers in Hamburg with so-called "silent upgrades" where customers receive their parcels on the same day. 

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About Zalando

Founded in Berlin in 2008, Zalando is Europe’s leading online multi-brand fashion destination. We are building a pan-European ecosystem for fashion and lifestyle e-commerce, along two growth vectors: Business-to-Consumer (B2C) and Business-to-Business (B2B). In B2C, we provide an inspiring, high-quality multi-brand shopping experience for fashion and lifestyle products to more than 50 million active customers across 25 markets. In B2B, we leverage our logistics infrastructure, software, and service capabilities to support brands and retailers in managing and scaling their entire e-commerce business, both on and off the Zalando platform. Through our ecosystem vision, Zalando aims to enable positive change in the fashion and lifestyle industry.