Response to the war in Ukraine

We are all shocked and deeply disturbed by the Russian government’s military assault on Ukraine. As a European-born company, we believe in democracy, are committed to peace and urgently wish to see an immediate end to the violence in Ukraine. Our thoughts are with the Ukrainian people, everyone suffering from this invasion, and everyone who is mobilizing to support them.

Our priority is to help our colleagues who are directly or indirectly affected, as well as their families. We are currently supporting them with counseling, visa processing, time away from work and transportation. We do not sell or ship to customers in Ukraine and Russia, nor do we have business operations (e.g. warehouses or logistics) there.

We plan to use the strength of our logistics network in Poland and brand partnerships across Europe to provide what is needed most to support refugees via our NGO partners. We are committing 1 million euros to support humanitarian relief for those impacted by the war, alongside in-kind donations, employee volunteering and support for refugees.

We have made direct contributions to Polish Humanitarian Action, who are providing humanitarian aid including food and other forms of support to refugees fleeing to Poland. We are also donating to our NGO partners, namely Red Cross, Humedica as well as Save the Children, and we are matching donations from Zalando employees.

We are grateful for and proud of the solidarity and support that so many Zalandos are showing. While we hope the violence and human suffering end soon, we will continue to look for ways to stand with and support the people of Ukraine.

Robert Gentz and David Schneider
Co-CEOs Zalando