Zalando Pilots a More Sustainable Delivery Option in the Netherlands with

  • Zalando and to test evening delivery in four Dutch cities: Amersfoort, Nijmegen, Arnhem and Zwolle
  • Customer orders to be delivered by climate-neutral cargo bikes
  • Pilot in line with Zalando’s sustainability strategy to further reduce environmental impact


BERLIN, MARCH 2, 2021 // Zalando, Europe’s leading online platform for fashion and lifestyle, has started a collaboration with the delivery service, in the Dutch cities of Amersfoort, Nijmegen, Arnhem and Zwolle. are the bicycle couriers of the platform, Cycloon, who deliver Zalando packages between 5 and 10 p.m. By opting for deliveries with cargo bikes, the deliveries do not cause any carbon emissions. In this way, Zalando aims to make deliveries more sustainable and contribute to reducing traffic in and around cities.

The pilot fits seamlessly within Zalando's broader do.MORE sustainability strategy. In fact, Zalando's own business operations, including delivery and returns, have been climate-neutral since 2019 through carbon offsetting. Masood Choudhry, VP Logistics at Zalando, says, “Our vision at Zalando is to be a sustainable fashion platform with a net positive impact for people and the planet. This pilot reflects our vision and contributes to our ambition to further improve our customer experience in the Netherlands. We are happy to start this cooperation with in selected cities to serve our customers even more sustainably on the last mile.”

“We are very proud to be working with Europe's largest online fashion platform, as our goal is to deliver as many packages as possible by cargo bike to make deliveries greener and more social. With evening deliveries, the recipient is also more likely to be at home, which means that in most cases the delivery can be done at once,” says Marieke Snoek, Managing Director of Cycloon. “We hope the partnership with Zalando will inspire other important companies to make more sustainable choices, so our list of now more than 30 green cycling cities we serve can also grow.”

Zalando is investing in its last mile services by building up strong networks with local partners like Through projects with regional carriers that use cargo bikes and electric vehicles, Zalando is looking into new ways of eco-friendly last mile delivery to reduce the carbon footprint. With these pilots, Zalando gains insights on the opportunities and challenges of carbon neutral last mile operations that can be leveraged and shared with current and future partners.

FIETSKOERIERS.NL Boiler Plate Q1 2021

ABOUT FIETSKOERIERS.NL is part of Cycloon: the delivery expert in the Netherlands. It is Cycloon's mission to get the delivery market moving and make it greener and more social. Therefore, in 2016, Cycloon took the initiative to create and sought cooperation with now 20 professional bicycle courier companies in over 30 cities. Thus, the nationwide parcel service in the Netherlands with more than 700 bicycle couriers became a reality. However, it doesn't stop here. It is Cycloon’s ambition to deliver by bike in at least 75 cities by 2025.

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