Infographic: Convenience at the Starting Point for Fashion

Unmatched convenience is the backbone of fulfilling Zalando’s customer-focused goal

It is not only during today's official German Day of Logistics that we focus on the comfort for our customers, but every day. Convenience is always central to how our customers experience fashion and lifestyle: from the moment of payment to the satisfying sound of the package opening. In scale and in operation, whether shopping through the fashion store, Zalando Lounge or Zalon, we know how to deliver the goods: efficient warehouses in strategic locations to make sure our customers receive unmatched service. Through services such as Zalando Fulfillment Solutions (ZFS), brands can leverage our considerable convenience muscle, while our Partner Program puts the brands in the driving seat. “As the starting point for fashion, Zalando is all about teaming up and doubling down on our areas of excellence, and convenience is the backbone of fulfilling our ambition,” says Daniel Behlert, Director Warehouses.

But don’t take our word for it. Here are some numbers to back us up.

Zalando SE Convenience Graphic

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