Take a Stand

Focusing on the industry’s biggest challenges and leading by example

Take a stand means raising the bar, acting first and bringing our partners on the journey to address today’s most important issues - climate change, use of resources and worker rights. 

We recognize our responsibility to strive for the highest standards regarding the health and safety of workers, product safety and environmental protection across our supply chain. 

We want to confront the fashion industry’s biggest challenges and that means making sure our own house is in order first. We intend to lead by example, so we’ll never ask our customers or partners to do anything we’re not already committed to ourselves.

We have installed photovoltaic systems at our logistics center in Lahr, generating our own green electricity to complement the green energy we source from external suppliers.

Our approach to sustainability has evolved over time. Thanks to the hard work and determination of our teams, we’re already making progress: Today, 90% of the energy across all Zalando locations come from renewable sources or is produced in a CO2 neutral way and we are upgrading our shipping bags to contain 80% post-consumer recycled plastic. We also joined the Sustainable Apparel Coalition and we use their independent tools to assess our ethical standards.

We are experimenting with new packaging materials and solutions, intending to reduce the volume of packaging we use and switch to more sustainable materials.

Our Commitments

We’re proud of what we’ve achieved so far, but as Zalando continues to grow, so too does our commitment to sustainability – in our business, our industry and throughout society: 

  • Since October 2019, our own operations and all deliveries and returns are carbon neutral. We have set science-based targets to reduce carbon emissions in line with the Paris Agreement by 2025.

  • By 2023, we design our packaging to minimize waste and keep materials in use, specifically eliminating single-use plastics.

  • By 2023, we have continuously increased our ethical standards and only work with partners who align with them.

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