How GAP achieved a +32% sales uplift with their touching Back-to-School campaign

Together with ZMS, GAP successfully leveraged authentic storytelling for emotional impact with its mini-me influencer approach and extensive, prominent placements.

Key Figures:





homepage impressions
sales uplift
social media impressions
GMV increase

Nominee at the ZMS Partner Award 2021

GAP was recently nominated for the Seasonal Category at the ZMS Partner Award 2021 with their Back to School mini-me campaign. The Partner Award “Marketing Excellence 2021” highlights outstanding and innovative campaigns that Zalando partner brands developed and ran together with Zalando Marketing Services. You can read all about the award, and watch the full award show here.

The Story

After a year of COVID disruptions, GAP wanted to inspire a playful start to the new school term and the new season, with fun and uplifting looks for parents and kids alike. GAP also wanted to position Gap Kids as a key brand for the Back To School season in the DACH region, by showcasing its brand values of individuality, inclusivity, creativity and optimism.

The Goal

GAP's seasonal campaign was back to school; their goal was to  position their Kids brand as a key brand for the Back To School season mainly focused on the DACH region.



“We partnered with ZMS to capture authentic moments with real families, inspiring a sense of togetherness and bringing optimism during an unprecedented back-to-school season. This campaign helped us create emotional connections and drive local relevance for Gap Kids in DACH, and we are really proud of how it came to life.”





Kristine Pizzelanti, Vice President Marketing, Store Experience & Licensing – Gap Inc

The Strategy

With over 130 placements and homepage takeovers in 16 markets, GAP x ZMS managed to pull off an amazing and impactful campaign. 


Influencer approach

Authentic storytelling was the key to GAP’s success. Together with some incredible influencers, the brand was able to pull off a touching and emotionally impactful campaign, supported by sales across Kids/Baby and Adult categories. 


  • Influencers were asked to showcase their authentic selves
  • Brand assets, as well as influencer created content was leveraged 
  • Shop the look PDPs were used, making influencer assets directly shoppable


Prominent Placements

Gap leveraged both brand assets as well as influencer-created content with prominent placements. Kids homepage and key categories were booked to drive awareness. Campaign content was shown on social media using shop the look PDPs to make the influencer assets shoppable. GAP even used specific content via onsite personalization.

Campaign assets were leveraged by Gap’s global social media feeds due to their high quality and relevance of the creatives

Tips for brands:


  • Do something unique: to stand out from other brands approaching the Back to School season, GAP went for a mini-me, matching outfits approach, sparking customer delight!
  • Maximum customer convenience: Make influencer looks directly shoppable with Shop the Look PDPs.
  • Generate broad awareness: across all international markets and social/onsite channels.

The Results

GAP achieved 1.3 million homepage impressions, a 32% sales uplift, and 2.5 million social media impressions

Curious about influencer marketing? We’ve got you covered on the Inside Fashion Marketing Podcast:



Andreas talks to one of our ZMS experts, Stella Fee Ostholt, one of our Collabary partner consultants, about all things influencer marketing. If you’re wondering where to start with influencer marketing, this is your ultimate guide - regardless of what your goals or budget are, we’ve got you covered in this episode with actionable recommendations and insider know-how.

In Detail

Founded in 1969




Employees 117K
Based in

San Fransisco